Visit IT for ACT!
EasySupport

EasySupprt, a version of Visit IT for ACT!, is built for one on one personal support and presentations. Geared towards the small to medium sized IT and sales enterprises, EasySupport is a streamlined software that offers all of the necessary functions to delivery technical diagnostics with precision and impressive sales presentations. EasySupport was developed by with the idea that nothing, not even time and distance, should be a limitation. This software can be used effectively at a moments notice. This is your instant direct connection with your customers that you have been looking for.

Highlights:

• Show, see and remotely control desktops
• Simplistic, space saving guest module
• Default session start with line of vision on guest, remote control function
• One-Click session start
• Remote system data scans
• Integrates easily with ACT!
• Configurable session comments
• Session history records
• FLASH playback recording of session
• Detailed documentation of the support sessions

Security Features:

• Use of secure and authenticated server connection
• 123 bit BlowFish connection encryption
• Random generated session ID connection number
• Additional password protection possible
• Modules authenticated by VeriSign code signature certificate